Assistant General Manager

We are seeking a proactive and resourceful individual to join us as the Assistant General Manager. As a crucial support to our General Manager, you'll be at the heart of our daily operations, playing a key role in managing teams, implementing policies, and ensuring seamless departmental functions. Your impact will ripple across the organization, from driving business growth to upholding top-notch customer service standards and optimizing operational efficiency. If you're eager to contribute to our journey of success, come be a driving force as our Assistant General Manager!

Responsibilities

• Assist the General Manager in overseeing and coordinating the activities of different departments within the organization.


• Help develop and implement business strategies to achieve organizational goals and targets.


• Collaborate with department heads to ensure effective and efficient operations across all business areas.


• Establish and maintain strong relationships with guests, employees, and stakeholders.


• Monitor and evaluate the performance of employees, providing guidance and support as needed.


• Help in the recruitment, selection, training, and development of staff members.


• Assist in budgeting, financial planning, and cost control to ensure profitability.


• Conduct regular meetings and communicate goals, objectives, and policies to employees.


• Assist in implementing eco-certification and enforcing health and safety regulations process to maintain a health and safety work environment.


• Identify areas for improvement and recommend solutions to enhance productivity and customer satisfaction.


• Planning and managing events and reaching sales targets.

Skills

• Strong leadership abilities with the ability to motivate and inspire a team.


• Excellent communication and interpersonal skills to effectively collaborate with colleagues, employees, and external stakeholders.


• Proven problem-solving and decision-making skills to address challenges and make sound judgments.


• Exceptional time management and organizational skills to prioritize tasks and meet deadlines.


• Ability to work well under pressure and adapt to changing circumstances.


• Strong analytical skills to assess data and make data-driven decisions.


• Attention to detail and commitment to maintaining high-quality standards.


• Ability to multitask and manage multiple priorities simultaneously.

Required Qualifications

• Bachelor's degree in Business Administration, Management, or a related field.


• Proven experience in a management or leadership role, preferably within a similar industry.


• Knowledge of the industry's best practices and trends.


• Familiarity with financial management principles and budgeting processes.


• Understanding of human resources policies and procedures.


• Demonstrated ability to work well in a team and collaborate with cross-functional groups.


• Strong problem-solving skills and the ability to think critically.


• High level of integrity and ethical standards.


• Flexibility to work irregular hours or travel when required.


• CPR and first aid certification may be required depending on the nature of the business.

Seaview Hotel - KMP-95233