Marketing & Business Development Executive

Matthew James Mercieca Design Architects [MJM|DA] is looking for a Marketing and Business Development Executive. Established in 2003 MJM|DA excels at designing and executing projects in their entirety thanks to its multi-disciplined team.

Duties:

• To launch and manage a system for searching for and contracting new ideal clients including:
  
  
  
  • Finding the ideal contacts from various sources;
  
  
  • Setting up meetings and giving an initial presentation of the company, starting to build trust in the firm;
  
  
  • Taking notes in a standard way for reporting purposes of key areas of importance for analysis;
  
  
  • Setting up meetings with the director to get more in-depth information if there are any project prospects;
  
  
  • Following through the prospects to contract signing.
  
  
  
  


• Ensuring all incoming enquiries from new or existing clients are dealt with in a professional and timely manner;


• Responsible for handling, logging and resolving customer complaints (after discussing with the appropriate person in-house);


• Monitor and analyse customer feedback throughout the project and after project completion;


• Maintain customer database;


• Monitor and analyse all enquiries - search and walk-ins;


• Be main liaison with marketing agency, assisting to develop marketing strategies for deployment, ensuring urgency is understood, that sufficient resources are available, and that are followed through to completion;


• Work on other areas directly or in conjunction with marketing agency / MJMDA leadership:
  
  
  
  • Marketing efforts across all our social media platforms - keeping up to date with latest news and content;
  
  
  • To develop and oversee marketing campaigns to promote our services including promotional activities;
  
  
  • Periodical newsletters to our clients and suppliers;
  
  
  • Conducting market research and analysis to evaluate trends, brand awareness and competition ventures;
  
  
  • Write up of materials for diverse marketing distributions (brochures, press releases, website material, catalogues, publications);
  
  
  • Maintain relationships with media vendors and publishers.
  
  
  
  

This position calls for an enthusiastic and dynamic individual who is able to work independently and is looking to have a mix of duties throughout the day.

The ideal candidate should have the following personal traits:

• Confident and diplomatic;


• Have a good command / diction of the English and Maltese languages;


• Smart and have the ability to work under pressure and on their own initiative;


• Positive customer-oriented mindset;


• Able to maintain and build external contacts;


• Interpersonal skills;


• Problem analysis and solving;


• Adapt to any circumstance and be a team player.

Qualifications / Experience:

• 3-5 years’ experience in a similar role;


• Bachelor of commerce in sales and marketing;


• A-level standard in the use of Microsoft Office software tools is a must;


• Good understanding of market research techniques, data analysis and statistics methods;


• Familiarity with social media and web analytics;


• Creativity and commercial awareness;


• Sound knowledge in social and marketing media.

MJMDA - KMP-57016