Live and Social Casino Manager (m/f/d)

Are you an expert in live and social casino products? Do you have solid experience in the iGaming industry? Our group of companies already consists of about 14,000 employees but that is still not enough. Are you ready for a professional future that will be more exciting than ever before? Then go ahead and show us your skills and become part of our product management team. We are centralizing the area of sports betting and online casino and therefore we are bundling our competencies at the headquarters of the Gauselmann Group in Espelkamp / Lübbecke.

On our sports betting platform, our customers can play in several countries online, via the app and in our own and franchise partners' shops - possible through a unique combination and integration of all channels. Our goal? To become the best multi-channel sports betting provider in Europe. By implementing our online casino, we want to dominate the industry not only through our stationery venues but also online. How? With you and your expertise! Dive into our world and get to know the exciting fields of work that our corporate group offers.

Responsibilities:

• As Live Social Casino Manager (m/f/d) you will own the development, build, and launch of Merkurs´ live casino product vertical, working closely with our technology partners and market-leading 3rd party providers.


• You also support the Head of Casino in defining the live casino product strategy and work with B2B, front end and marketing teams to deliver a market-leading customer proposition.


• Furthermore, you collaborate with the marketing team to align product and marketing initiatives - manage KPIs and drive revenue growth of the product.


• Moreover, you create a competitive and compliant live-casino product in other territories, in line with market opportunities and business strategy.


• The management of the established and popular social casino product, developing the proposition and driving continued growth, is also your goal.


• Last but not least, you identify opportunities to increase engagement and monetise customers and also agree on a prioritised product roadmap and lead delivery.

Qualifications:

• Solid experience as a gaming professional with direct experience in the management and growth of online casino products.


• Live and / or social casino expertise, with a genuine understanding of the customer, ability to match the product to customer expectation.


• Excellent communication skills, the capability of coordinating staff from across the business to deliver to challenging timelines.


• Creative problem-solving skills with desirable experience in freemium gaming products and capable of taking the initiative.


• Proven ability to prioritise requirements and manage the expectations of the operational team.


• Innovative and data-driven - competence to identify opportunities and act on them to deliver a top-class gaming experience to customers.

What to Expect:

• Everything's new and you receive the opportunity to get involved individually and shape our brand.


• Our environment is dynamic and changes rapidly. That is why you get the chance to work independently.


• Work-life balance isn't a fashionable buzzword with us, we bet on innovative working environments.


• We offer flat hierarchies and communication on equal terms. As we always focus on our customer, everyone can do one's bit to ensure the perfect customer experience.


• We take care of you. We believe that health is the greatest asset of all. That's why we offer a large health program for our employees (e.g. back fitness, eyesight test, vaccinations).


• We are a family-owned group of companies that operates in an international environment.

The Company
Bet and win! We place and promote all kinds of sports bets. We also operate betting offices as well as betting and internet terminals. We are the team for you! We are constantly growing and moving into new dynamic environments. We think and communicate openly. We are everything but ordinary - and have been for the last 60 years!

Our company group offers entertainment, innovation and international and cutting-edge technology to millions of people worldwide. We have 13.000 people working under our Merkur sun committed to our company’s ideals. Come join us.
Merkur Sportwetten - KMP-58772