Finance & Risk Executive

Lunar is a software development and business services company focusing strongly on the iGaming industry.

We pride ourselves on delivering exceptional digital marketing experiences to our clients.

At Lunar, we believe in innovation, collaboration, and creativity, and we are looking for a talented Finance and Risk Executive to join our growing team.

Job Overview
We are seeking a passionate Finance and Risk Executive to support one of our clients. You will investigate and resolve customers’ technical payment queries within the software and provide effective and knowledgeable service and solutions to our teammates and customers.

Responsibilities

• Manage customer queries in a timely manner


• Perform checks on customers and request the relevant compliance documents following regulatory governing bodies


• Identify any fraudulent activity concerning document authenticity with internal policies and procedures


• Ensure that any suspicious cases of Money Laundering are escalated to the relevant team


• Liaise with internal departments daily, ensuring that any escalations are dealt with to guarantee the best possible service to our customers


• Dealing with providers through internal channels

Requirements

• Fluent in English (second language is a plus)


• Experience in iGaming (mandatory)


• Experience with Sumsub or any similar software


• Excellent organisational and communication skills


• Being a team player with the ability to work closely with other departments internally


• Attention to detail, meticulous, takes initiative and possesses good analytical skills


• Ability to anticipate, prioritise and multitask


• Ability to meet deadlines daily and have good time management


• Good knowledge of Microsoft Office


• Be able to work night shifts 40 hours a week, rotate shifts

Benefits

• Competitive salary. Plus, there’s a discretionary annual performance bonus


• Office in a central location


• Free fresh fruit, snacks, and drinks in the office


• Health and dental insurance


• Working with a young and dynamic team

What happens next?

• We will aim to respond to you as soon as possible


• You will be invited to an interview if you’re the right fit for the role

Industry

• Software development

Employment Type

• Full-time

Lunar Services Ltd - KMP-92115