Front Office Supervisors
Hilton Malta
Job Ref: KMP-60196


Job Description
BasisFull-Time |
Apply by07-Jun-2021 |
Hilton Malta is recruiting full-time Front Office Supervisors. We are looking for energetic, motivated individuals who will take ownership, have a passion to provide superior customer service and revenue optimisation.
The selected candidates will assist in:
Candidates should have a minimum of two years of experience in the hotel industry in a similar role and an excellent command of the English language. An ITS qualification and knowledge of other foreign languages will be considered an asset.
Hilton Malta - KMP-60196
The selected candidates will assist in:
- Training, supervision and guidance of Front Office team members
- Motivating team members and establishing a productive working environment for the hotel
- Assigning daily work tasks to team members
- Dealing effectively with guests' feedback to exceed guests’ expectations
- Responding promptly to any guests’ requests and work to optimise the guests’ experience
- Maintaining control and composure in difficult situations and exhibit good judgement
Candidates should have a minimum of two years of experience in the hotel industry in a similar role and an excellent command of the English language. An ITS qualification and knowledge of other foreign languages will be considered an asset.
Hilton Malta - KMP-60196