Casino Manager (German Speaking)

This role is a key function in our Operations team and reports directly to the Chief Operating Officer.

Your key duties will be:

• Support daily operation tasks across our casino products


• Master our games portfolio: manage releases, lobby management, evaluation of game performance, ensure that the game portfolio is up to date


• Liaising with game providers regarding exclusive and network campaigns, new games and general game information


• Assisting our project managers with onboarding more providers


• Undertake competitor analysis


• Propose and execute casino campaigns from idea generation, planning and briefing to evaluation, reporting and optimisation in coordination with our project managers


• Assist the Marketing team in setting up campaigns


• Help testing ongoing casino development functionalities


• Be the main contact for escalations coming from the CS team

Our requirements are:

• At least two years in a similar role


• Must be a self-starter, highly organised, detail-oriented and a strong communicator


• KPI, customer and results-oriented individual


• Experience managing multi-brands, multi markets online casino operations


• Extensive knowledge and understanding of the casino product


• Strong customer-experience focus


• Analytical mindset and data-driven with superior problem-solving skills


• Experience working with multiple game providers


• Fluent English and German are a must

GGC Malta Ltd - KMP-60320