Fraud Investigations Specialist

Genesis Global is an online gaming company, founded in 2014 by industry-leading professionals with over 40 years of collective experience in the high-stakes world of top global media. Their experience spans digital, traditional and new media markets.

Our products combine the best, award-winning gaming technologies with cutting-edge design to provide the most modern and satisfying user experience available to casino customers in most global markets.

About the role
Reporting to the Fraud Prevention Manager, the jobholder will support the company’s fraud prevention efforts by mitigating risks and investigating suspicious activity.

Responsibilities

• Independently determine fraudulent activity and act according to agreed procedures with regards to transaction acceptance, account blocking and further checks


• Reactively and proactively conduct analysis of transactional and customer records to link unidentified transactions and accounts to known fraudulent activity


• Investigate suspicious alerts (internal and external) with proper analysis and follow-up


• Careful monitoring of possible money laundering transactions and communication of suspicions by submitting appropriate Suspicious Activity Reports (SARs) to MLRO


• Proactively find players receiving bonuses which they are not eligible for applying appropriate processes to resolve the issue


• Keep aware of active bonus campaigns and their vulnerabilities assuring that vulnerabilities do not manifest into business losses through diligent oversight of the customer base


• Performing checks on customers and requesting the relevant KYC documents in compliance with any regulatory governing bodies and based on determined customer risk level


• Suggest improvements to the tools and procedures


• Specialise in the detection and prevention of fraud

Skills and Experience Required

• Excellent knowledge of fraud processes


• Solid decision-making, problem-solving and judgment skills


• Excellent communication skills with the ability to communicate complex issues correctly


• Ability to retrieve data and perform complex analysis to reach data-driven decisions on all aspects of fraud


• Ability to work hours to suit the business needs - typically shifts including weekends


• Meticulous takes initiative and possesses good analytical skills


• Ability to meet deadlines on a day-to-day basis

Further Information
At Genesis we offer a friendly, dynamic work environment. We believe that our employees are our main asset and we make sure that we walk the talk. In addition to a competitive salary, we also provide daily lunch, regular team events, comprehensive Health Insurance and other benefits. This position is based in Malta and we are looking to recruit as soon as possible.
Genesis Global Ltd - KMP-61705