Night Manager (San Antonio)
db Group
Job Ref: KMP-92630
Job Description
BasisFull-Time |
Apply by25-Aug-2024 |
LocationQawra |
db Group, Malta’s leader in hospitality and leisure sector. The group is distinguished and well db Group is a distinguished and well-established leader in Malta's hospitality and leisure sector, known for its exceptional portfolio and commitment to excellence. Our hospitality portfolio features the renowned db Seabank Resort & Spa and db San Antonio Hotel & Spa, both offering unparalleled experiences and luxurious accommodations. Additionally, we hold development licenses and manage outlets for globally recognized brands such as Hard Rock and Starbucks, enhancing our diverse and dynamic offerings. Our culinary ventures are a testament to our dedication to providing exceptional dining experiences. We offer a variety of distinguished restaurants, including Aki, Amami, Nine Lives, Blu Beach, Westreme, Loa, Tora, and Manta, each showcasing unique cuisines and atmospheres.
We are currently seeking a Night Manager to enhance our team at db San Antonio Hotel & Spa.
The Job
The Night Manager is responsible for the management of all front office operations during the night. Duties include directing and overseeing all nightly hotel operations, ensuring the satisfaction and safety of guests.
Supervising the closure of cash transactions in all hotel outlets.
Conducting the night audit process meticulously.
Coordinating with relevant departments to manage late arrival meals and early breakfast services.
Effectively addressing and resolving guest complaints.
Communicating No-Shows promptly with the Reservations department.
Facilitating a thorough handover of the Night Manager’s report.
Following and adhering strictly to Health and Safety protocols.
Job Requirements
Previous experience in a comparable managerial role will be considered an asset.
Fluency in English and an additional European Language, preferably German, French, or Polish.
Proficiency in time management.
Familiarity with the Room Master system is advantageous; however, training will be provided.
About You
If you take initiative, possess a detail-oriented approach, and a positive work demeanour, problem-solving, strong organisational and follow-up skills, staff training, and leadership abilities, as well as a passion and experience in providing excellent customer service, you are likely to excel in this role.
db Group - KMP-92630
We are currently seeking a Night Manager to enhance our team at db San Antonio Hotel & Spa.
The Job
The Night Manager is responsible for the management of all front office operations during the night. Duties include directing and overseeing all nightly hotel operations, ensuring the satisfaction and safety of guests.
Supervising the closure of cash transactions in all hotel outlets.
Conducting the night audit process meticulously.
Coordinating with relevant departments to manage late arrival meals and early breakfast services.
Effectively addressing and resolving guest complaints.
Communicating No-Shows promptly with the Reservations department.
Facilitating a thorough handover of the Night Manager’s report.
Following and adhering strictly to Health and Safety protocols.
Job Requirements
Previous experience in a comparable managerial role will be considered an asset.
Fluency in English and an additional European Language, preferably German, French, or Polish.
Proficiency in time management.
Familiarity with the Room Master system is advantageous; however, training will be provided.
About You
If you take initiative, possess a detail-oriented approach, and a positive work demeanour, problem-solving, strong organisational and follow-up skills, staff training, and leadership abilities, as well as a passion and experience in providing excellent customer service, you are likely to excel in this role.
db Group - KMP-92630