Web Administrator

We are currently seeking a Web Administrator to join our team.

The Web Administrator handles the maintenance, optimization, and performance of the company's e-commerce website. This role involves ensuring the smooth operation of the website, managing product listings, and implementing strategies to enhance user experience and drive online sales.

Essential duties and responsibilities:

• Maintain and update the e-commerce website, including product listings, pricing, and promotions.


• Monitor website performance, analyse traffic patterns, and identify opportunities for optimization.


• Implement SEO strategies to improve search engine rankings and drive organic traffic to the website.


• Collaborate with Marketing and Design teams to create engaging content, banners, and visuals for the website.


• Ensure website security and compliance with data protection regulations, including GDPR and PCI DSS.


• Monitor and respond to customer inquiries, feedback, and reviews on the website.


• Coordinate with suppliers (brands) and third-party service providers to resolve technical issues and implement website enhancements.


• Conduct regular testing and troubleshooting to identify and resolve website functionality issues.


• Analyze sales data and website metrics to track performance and identify areas for improvement.


• Stay informed about industry trends, e-commerce best practices, and emerging technologies to continuously enhance the website.

Qualifications and experience:

• Bachelor's degree in computer science, information technology, or related field.


• Minimum 2-3 years of experience in website administration, preferably in an e-commerce environment.


• Ability in website management platform (Shopify).


• Strong understanding of SEO principles and best practices.


• Experience with web analytics tools such as Google Analytics or Adobe Analytics.


• Knowledge of HTML, CSS, and JavaScript is an advantage.


• Excellent communication, organizational, and problem-solving skills.

Attributes:

• Technical proficiency: Ability to manage and optimize e-commerce websites using relevant platforms and tools.


• Analytical thinking: Strong analytical skills to interpret website data and make informed decisions to improve performance.


• Attention to detail: Meticulous attention to detail to ensure accuracy in product listings and website content.


• Creative problem-solving: Ability to creatively solve technical issues and implement innovative solutions.


• Collaboration: Effective collaboration skills to work with cross-functional teams and external partners.


• Adaptability: flexibility to adapt to changing priorities and business requirements in a fast-paced environment.


• Customer focus: Dedication to providing an exceptional online shopping experience for customers.


• Continuous learning: Commitment to staying updated on industry trends and best practices in e-commerce.

Bluerock - KMP-89778