Billing Administrator

Terracore Group is an established and rapidly growing group. We are currently looking to recruit a full-time Billing Administrator to strengthen and support our existing Administration and Operations team.

Reporting to the Administration Manager, the successful candidate will be responsible for ensuring the accurate and timely processing of billing activities, maintaining customer records, and providing administrative support to the wider team.

Primary Responsibilities

• Prepare, process, and issue customer invoices accurately and within agreed deadlines.

• Verify billing information, including services provided, quantities, rates, discounts, and applicable taxes.

• Ensure invoices are raised in accordance with customer agreements and company procedures.

• Process credit notes, adjustments, and other billing documentation as required.

• Maintain accurate and up-to-date customer and billing records.

• Liaise with the Operations and Administration teams to obtain the necessary information for billing.

• Follow up on outstanding invoices and assist with payment collection where required.

• Respond to customer queries relating to invoices, account balances, and billing discrepancies.

• Investigate and resolve billing discrepancies in a timely and professional manner.

• Assist with reconciliations between billing records, customer accounts, and internal systems.

• Ensure all billing documentation is properly recorded and filed.

• Carry out any other reasonable duties related to the role as assigned by the Administration Manager.

Requirements

• Previous experience in billing, invoicing, administration, accounts, or a similar role.

• Good organisational and time-management skills.

• Good numerical and analytical abilities.

• Proficiency in Microsoft Office, particularly Excel.

• Experience with accounting or billing software will be considered an asset.

• Knowledge of basic accounting principles will be considered an advantage.