Sales Manager

About Us
Tec The Events Company is a leading events and production company committed to creating outstanding experiences for corporate, public, and private events. We are looking for a motivated and results-oriented Sales Manager to drive business growth, strengthen client relationships, and expand our market presence.

Key Responsibilities

• Develop and implement the company's sales strategy.

• Establish monthly, quarterly, and annual sales targets.

• Identify potential customers in the events and exhibition industry.

• Generate new business leads through networking and outreach.

• Research market opportunities and customer requirements.

• Develop relationships with event organisers and corporate clients.

• Approach exhibition organisers, agencies, venues, and businesses.

• Maintain strong relationships with existing customers.

• Identify opportunities to increase repeat business.

• Manage incoming sales enquiries and customer requests.

• Understand customer requirements before preparing proposals.

• Promote the company's event production and technical services.

• Promote staging, furniture, fabrication, and exhibition solutions.

• Explain available equipment, services, and production capabilities.

• Arrange client meetings and project consultations.

• Conduct site visits where required.

• Coordinate with technical teams to assess project feasibility.

• Prepare quotations based on approved pricing and project requirements.

• Develop professional commercial proposals and presentations.

• Ensure quotations include appropriate costs and service details.

• Follow up on quotations and pending customer decisions.

• Negotiate pricing and commercial terms within authorised limits.

• Review contracts and confirm agreed commercial conditions.

• Ensure customer expectations are communicated accurately.

• Coordinate with project managers during sales handover.

• Ensure confirmed project details are shared with relevant departments.

• Maintain accurate records of leads, opportunities, and sales activities.

• Update the company's CRM or sales tracking system.

• Prepare regular sales pipeline reports.

• Forecast potential revenue and future sales.

• Monitor sales performance against agreed targets.

• Analyse lost sales and identify reasons for unsuccessful proposals.

• Recommend improvements to pricing and sales strategies.

• Monitor competitor offerings and market pricing.

• Identify opportunities to introduce new services.

• Support marketing campaigns and promotional activities.

• Assist in preparing company profiles and sales materials.

• Represent the company at trade fairs and networking events.

• Maintain professional communication with clients and prospects.

• Handle customer complaints and commercial concerns professionally.

• Coordinate with finance regarding deposits, payments, and outstanding invoices.

• Follow up on overdue customer payments when required.

• Ensure sales commitments are realistic and commercially viable.

• Maintain confidentiality of client and company information.

• Ensure compliance with internal sales procedures.

• Coordinate with procurement when client requirements involve special purchases.

• Support customer retention and account development initiatives.

• Identify cross-selling and upselling opportunities.

• Provide management with market intelligence and sales recommendations.

• Perform other duties related to sales and business development.