Lead Core Systems Officer

Lombard Bank is a long-established credit institution in Malta with a successful and consistent track record as a quality provider of financial services. It operates a full service bank with a branch network and places emphasis on private and corporate banking both locally and for international clients.

In line with the Bank’s continued development, the need has arisen to engage a Lead Core Systems Officer to form part of the Bank’s Information Technology Department. The successful candidate shall be a hands-on infrastructure professional responsible for leading the day-to-day Systems Administration function, providing technical guidance and direction to System Administrators, leading infrastructure related projects and serving as the primary escalation point for infrastructure-related matters.

The main responsibilities of the role include but are not limited to:

• Leading and managing the daily activities of the Systems Administrators team, including effective tasks delegation, monitoring performance and ensuring service excellence;

• Serving as the primary point of contact and escalation point for infrastructure related operational matters and projects;

• Overseeing the maintenance, support and continuous improvement of the Bank’s infrastructure environment including servers, network services, storage backup and recovery platforms;

• Ensuring the resilience, availability and optimal performance of infrastructure services across the Bank;

• Monitoring system resources, conducting capacity planning and recommending infrastructure improvements;

• Maintaining hands-on improvement in the administration, support and troubleshooting of infrastructure services and platforms;

• Performing and overseeing system maintenance and upgrades including applying updates, service packs, patches and hotfixes;

• Ensuring backup and recovery processes are in place, tested regularly and aligned to business continuity requirements;

• Leading infrastructure related projects and technical workstreams;

• Liaising with vendors and internal stakeholders for issue resolution, compliance and service improvements;

• Maintaining technical documentation, standards and operational procedures;

• Undertaking other IT-related duties as may be required.

The applicant as a minimum shall:

• Have proven experience in enterprise infrastructure administration and support;

• Demonstrate ability to lead and develop a Technical team;

• Have strong problem-solving skills with the ability to prioritise and work under pressure;

• Have excellent communication, documentation and stakeholder management skills.

The following will be considered an asset:

• Technical certifications;

• Exposure to financial services or other regulated environments;

• Familiar with cloud and hybrid environments.

Applicants should submit their application accompanied by a detailed CV via the Apply button.