Care Worker

The Care Worker provides high-quality, compassionate care to individuals residing in a care facility, ensuring their well-being, comfort and safety. The primary focus is to assist with personal care, daily living activities, and promote the patient’s physical, emotional, and social well-being. The Care Worker will follow care plans, maintain clear communication with team members, and provide support to patients and their families.

Key Responsibilities

• Assistance with Activities of Daily living.

  • The Care Worker will assist patients/residents with their personal care, including bathing, grooming, dressing, and mouth hygiene. They will support mobility by assisting with transfers from bed to chair, helping with walking, and repositioning to prevent pressure ulcers. Additionally, the Care Worker will assist with toileting needs, including the use of commodes, bedpans, urine bags, and nappy changes.

  • Assist with the preparation, feeding and delivery of meals and/or snacks as per the care plan.

  • Assist with the fittings of assistive devices and/or aids such as artificial limbs and sensory communication aids.

  • Aid in maintaining continence or managing incontinence, ensuring dignity and comfort.

  • Remind and assist patients/residents to perform prescribed exercises in accordance with specialized advice.

• Monitoring and Documentation.

  • Assist with documentation of care provided and communicate any changes on the patient’s/resident’s condition to the nurse or relevant multidisciplinary team member.

  • Able to identify risks associated with pressure ulcers.

  • Able to identify abnormalities with eating and drinking difficulties.

  • Monitor for any weight loss or weight gain.

  • Identifies breathing difficulties.

  • Able to identify abnormalities with bladder and bowel function.

  • Maintain accurate and up-to-date records as per the organization’s policies and procedures.

• Health and Safety

  • Maintain a safe environment by ensuring the appropriate use of equipment and removing potential hazards.

  • Assist in the safe moving and handling to prevent injuries or discomfort.

  • Act promptly in case of emergencies, such as falls or sudden illness.

  • Ensure the safe use of mobility aids such as walking frames, hoists and wheelchairs.

  • Proper disposal of sharps containers and clinical waste bags in designated disposal rooms or areas within the ward environment, in accordance with hospital policy.

  • Follow infection control protocols and adhere to health and safety regulations.

• Communication and Teamwork

  • Maintain effective communication with patients/residents, families, and other healthcare professionals to ensure coordinated care.

  • Establish a caring, trusting relationship with patients/residents to foster open communication.

  • Participate in handovers to ensure continuity of care.

• Domestic and Facility Duties

  • Assist with cleaning and maintaining patients’ rooms, ensuring a clean environment.

  • Carry out domestic tasks such as bed-making, cleaning and stocking of trolleys, and sanitising equipment.

  • Dispose of soiled linen and waste in accordance with safety protocols.

  • Ensure that supplies, such as clean linen and consumables, are available and stored appropriately.

  • Run ward errands if not assigned as a constant watch carer.

  • Assist in clerical duties.

  • Cleaning and keeping of dirty utility.

• Mental and Emotional Support

  • Provide emotional support to patients/residents ensuring they feel valued, respected, and heard.

  • Assist in activities that promote social interaction, recreation, and well-being.

  • Provide social interaction to support and enhance the patient’s/resident’s mental well-being.

Respect, Empathy, Dignity, and Privacy

The Care Worker is responsible for treating all clients with the utmost respect, empathy, and dignity. They will ensure that each individual’s privacy is maintained at all times, adhering to confidentiality protocols and safeguarding personal information. The Care Worker will provide compassionate care, actively listen to patients' needs, and create a supportive environment where clients feel valued, respected, and comfortable.

Other Duties

• Accompany and supervise patients/residents during hospital appointments, emergency visits, transfers or outings.

• Assist during last offices preparation.

• Attend organised training sessions to improve skills and knowledge.

• Perform any additional tasks as delegated by the employer, in alignment with the care worker’s level of education and qualifications.

Care Workers must never, even when instructed, perform the following tasks:

• Administer feeds to enterally fed patients.

• Provide care for continuous, intermittent or bolus intravenous infusions.

• Treat wounds.

• Attempt to insert, change, or irrigate any indwelling catheter, Nasogastric tubes, stomas or drains.

• Remove sutures.

• Take and record blood glucose levels, blood pressure, pulse or temperature.

• Prepare or administer any treatment.

• Interpret medical results.

• Make changes to care plans.

Work Environment

• Conditions: The role may involve exposure to biological hazards such as infections and bodily fluids. It requires physical stamina, including prolonged standing and assisting individuals with mobility. The work environment can be fast-paced and may include noise and other potential stressors.

• Dress code and PPE: Any uniform requirements or the need for personal protective equipment.

• Work setting: This role may be based in a hospital, residential home, rehabilitation facility or as otherwise required by the company.

• Shifts and hours: Work schedules may include rotating shifts, night shifts, weekends and public holidays. The position may also require overtime or irregular working hours.

• Collaboration and supervision: The role involves working as part of a multidisciplinary team, with varying levels of supervision depending on responsibilities.

Employee Acknowledgment

I have read and understand the job description for the Care Worker position. I acknowledge that I am able to perform the essential functions as outlined. I understand that my responsibilities and duties may be modified or changed by the Company as necessary.