Customer Care Champion

About this job

Looking for a workplace where you can enjoy what you do, feel supported and build a career? 

At Centrecom, you're more than just an employee—you're part of a supportive team that values collaboration, recognition, and personal growth. Whether you're building your career or looking for your next opportunity, you'll enjoy a workplace where your contribution is recognised, your development is encouraged, and your success is celebrated. 

We believe in three things: We have fun. We support. We work together. That means a welcoming, inclusive environment where everyone is encouraged to contribute, learn and build a future.

What you’ll do:

• Have the opportunity to train in live chat, email and back-office support

• Work closely with a team that’s always ready to help

• Handle inbound and outbound customer calls professionally and efficiently.

• Provide accurate information and resolve customer enquiries.

• Deliver a friendly, empathetic, and solution-focused customer experience.

• Build positive relationships with customers through excellent communication.

• Maintain accurate records and follow company procedures.

• Work closely with colleagues to achieve individual and team goals.

What we’re looking for:

• Fluency in Maltese and English

• Customer care experience

• Basic computer knowledge

• A positive, team-minded approach

What you can look forward to:

• A fun, supportive and inclusive workplace

• Training and opportunities to develop new skills

• Room to grow and build your career

• Monthly fun events for all employees

• Health Insurance and mobile schemes

• Free onsite parking

• An in-house canteen serving a variety of healthy meals

Ready to join a team that works together? We’d love to hear from you!