Sales & Marketing / Reservations Executive

Job Summary

Cast Group and one of its subsidiaries Cast Hotels Limited, whose main sector is renting of commercial and residential apartments, offices and Hostels around Sliema, St. Julian's, Msida and Gzira areas are currently seeking to recruit a full-time Sales and Marketing / Reservations Executive to work within the group.

Key Responsibilities:

• Develop and implement effective sales and marketing strategies to drive customer acquisition and revenue growth.

• Manage social media, email marketing, and content marketing efforts to increase brand awareness.

• Identify and cultivate new business opportunities through networking, partnerships, and market research.

• Handle room reservation enquiries via phone, email, website, and other booking channels. 

• Process new reservations, cancellations, amendments, and no-shows accurately. 

• Check room availability, rates, and promotions and provide suitable options to guests. 

• Maintain accurate reservation records and update the property management system (PMS). 

• Confirm bookings and send reservation confirmations to guests. 

• Respond promptly and professionally to guest enquiries and special requests. 

• Coordinate with the Front Office, Housekeeping, and other departments to ensure rooms are prepared according to reservations.

• Create compelling marketing materials, campaigns, and promotional content.

• Monitor and analyse performance metrics to optimise marketing and sales efforts.

• Build and maintain strong relationships with clients, partners, and internal teams.

Qualifications:

• Bachelor’s degree in marketing, business, or a related field (or equivalent experience).

• Proven experience in sales and marketing, with a track record of meeting or exceeding targets.

• Strong communication and negotiation skills.

• Proficiency with digital marketing tools and platforms (e.g., social media, CRM, Google Analytics).

• Ability to work independently and as part of a team in a fast-paced environment.

• Creative thinker with strong problem-solving skills.

Ready to make an impact? Join Cast Hotels Ltd and contribute to our success!

Apply today by submitting your resume via the Apply button.