Store Advisor

  • Basis:  Full-Time
  • Closing Date:  08 Aug, 2020
  • Job Ref:  KMP-54335

Job Description

Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do. We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together.

Join our journey as we connect for a better future. Ready?

Purpose
Variety is the spice of life in a Vodafone store. If you’re a people person that can turn a ‘need’ into a ‘want’ then read on!

What will you be doing?
Using your positivity, customer relations and thinking-out-of-the-box capabilities to bring our products to life. Being supported in achieving targets while joining an experienced and fun team.

Keeping yourself up to date with the latest products and services on offer. Handle customer queries positively and be responsible for end-of-day reconciliation.

Participate actively in regular training and coaching sessions and using various IT systems.

Who are you?
Personality is key. It’s all about connecting with the store’s team and customers. You’ll chat. You’ll ask questions. You’ll listen. You’ll be proactive. You’ll ensure standards for quality and customer experience are met, while helping to drive the store’s results.

You’re good at:

  • Positive attitude
  • Customer relations skills
  • Strong negotiation and communication abilities
  • Experience in the telecommunications industry is an added bonus
  • You welcome change and new learning opportunities
  • Ability to work effectively with Microsoft Office products (e.g. MS Excel and MS Word)
  • Proficient in both Maltese and English

What’s in it for you?
Working with a vibrant telco company that is at the forefront of technology and innovation. An attractive package including commission based on experience. Excellent added benefits as per company policy as well the exposure to training and of joining a great team.

Our Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting ‘Inclusion for All’ with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.