IT Support Administrator

If you have an interest in iGaming and you want to be part of a fast-growing company that exists since 2011, come and join us in this journey as an IT Support Administrator!

Minimum requirements:

• IT-related certifications and / or academic background.


• Experience as an IT professional.


• Analytical, troubleshooting and organizational skills.


• Proactive attitude to problem-solving.


• Capacity to resolve critical network, software, and hardware issues in a time-sensitive manner, cognizant of requisite service levels.


• Windows networking and desktop support.

Nice to have:

• Outgoing personality with good communication skills.


• A genuine interest in supporting people and finding solutions.

Role's responsibilities:

• As an IT Support Administrator, you'll be part of the Infrastructure and Security department which is responsible for the 24/7 technology operations of Videoslots.


• You'll be responsible to install, configure, diagnose, repair and upgrade computer systems.

Your main tasks will be:  

• Act as the first line of support to end-users.


• Document technical issues and solutions.


• Install, diagnose, repair, maintain and upgrade hardware / equipment / security systems .


• Manage end-user accounts, permissions, access rights, and storage allocations in accordance with best practices .


• Manage Active Directory, Microsoft Office 365, Microsoft Azure systems and server, and workstation patching .


• Administer physical and virtual servers with Windows Server 2012.


• Manage the physical environment of the server racks.


• Monitor and maintain networks to ensure security throughout the infrastructure.


• Manage an access control system.


• Maintain an asset inventory system .


• Maintain server asset management.


• Manage spares and stock levels.

Employee benefits: 

• Private health insurance .


• Free breakfast and lunch.


• Wellness allowance  .


• Birthday leave .


• Company and team building events .


• Relocation package to Malta including flight and 2 weeks of accommodation .

Our recruitment process: 

• Interview with our TA Specialist .


• Online assessment (if applicable) .


• Final interview with the Hiring Manager(s) .


• Reference check and police conduct.

Videoslots Ltd - KMP-82082