Job Description
About Us
TrioMed is a leading distributor in the medical sphere, specialising in high-end healthcare equipment and digital technology, including MRI systems, CT scans, Ultrasounds, Mammography systems, Patient Monitors, Image Guided Therapy Equipment, X-Rays, Health Enterprise Informatics, and more. Representing industry brand leaders like Philips, Hologic, and Linet, TrioMed has established a significant installed base across all healthcare institutions around Malta and Gozo. TrioMed is also an ISO certified organisation, demonstrating its commitment to delivering high-quality products and services, and is a fully-owned subsidiary of Prohealth Ltd.
As TrioMed continues to expand, the Company is looking to strengthen its Field Service team with the addition of a full-time Field Support Technician.
Purpose
The primary responsibility of the Field Support Technician would be to support clients by installing, commissioning, and servicing high-end medical equipment.
Responsibilities
- To install and commission new equipment and modalities, as per manufacturer’s recommendations.
- To provide preventive maintenance and service support on equipment and modalities assigned.
- Perform routine inspections to ensure equipment and modalities are functioning correctly.
- Collaborate with Field Support Team Leader and Operations team to solve complex issues.
- Troubleshoot and repair any issues that arise with equipment and / or systems.
- Provide technical support and training to clients or end-users as required.
- To assist clients and end users in fault finding and problem solving as required.
- Any other task as assigned by the Field Support Team Leader.
Requirements
- Have a minimum MQF Level 5 – BTEC extended diploma in Electronics / Electrical Engineering (or similar qualifications in relevant fields).
- Be able to manage one’s time and workload efficiently, work on own initiative, whilst at the same time have the ability to work in synergy within a team.
- Have strong interpersonal and customer service skills.
- Have a positive (can-do) attitude.
- Be willing to periodically attend online training modules and occasionally participate in training sessions abroad, to ensure up-to-date knowledge of the equipment and modalities as specified by the manufacturer.
- Be familiar with basic IT concepts and applications.
- Have a valid driver’s license.
Previous experience in a similar position will be considered an asset.
What We Offer
- Competitive salary package.
- Exclusive employee discounts on the group’s brands of products.
- Comprehensive health insurance.
- Continuous professional development.
- A welcoming culture that will make you feel at home.
How to Apply
Interested candidates are to send their CV and covering letter to letter via the apply button below.
