Job Description
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payment ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry.
Responsibilities:
- Daily monitoring and investigation of suspicious transactions, merchant and third-party activity
- Effectively liaise cross-teams and cross-company, identifying fraud risk and implementing best-in-class monitoring reports and fraud mitigating procedures
- Strong analytical ability to be able to look at fraud trends within our entire portfolio and at merchant level
- Discuss fraud trends and processes with partners and merchants, discuss action plans and work with them to make recommendations
- Perform analysis of purchases / transactions, real-time or near real-time or via the company‘s proprietary Business Intelligence tool to identify fraud and chargeback risks
- Regular preparation of reports to facilitate the explanation of fraud risk findings. Liaise with card schemes including, Visa and MasterCard, regarding fraud and risk-related matters
- Be knowledgeable in scheme chargeback and fraud programs
- Monitor and manage the card scheme programs including timely review of breaches, investigations, submission of appeals, submission of data to card schemes, and reporting to senior management as per internal process
- Work closely with the risk team to identify problematic merchants that need to be closely monitored
- Work closely with the fraud prevention manager to assist with adapting and building the fraud tools used by the team on a daily basis
- Other ad hoc tasks are delegated by the Manager
Requirements:
- Possess 2+ experience with Business Intelligence tools such as Oracle BI, SAP, Qlik, Tableau or SQL
- Hold a Degree qualified in Banking and Finance, Statistics, Data Analytics, Economics or related discipline
- Have advanced MS Excel Knowledge
- Strong analytical and intuitive investigative skills
- Have previous work experience in a fraud / investigative function gained from working in either
- Payments or Banking industries
- Be excellent at communicating in English – Both verbally and in writing
- Be able to work under minimal supervision / high degree of independence allocated and have strong independent decision-making capabilities
- Card transactions acquiring background is highly advantageous
- Ability to manage multiple tasks and prioritize workflows
Benefits of working for Shift4
Our bright open-plan offices are in the heart of Valletta, Malta’s historic capital city, offering a modern, functional and welcoming environment. As part of our standard remuneration package, we offer parking allowances and private health, dental and life insurances, as well as preferential home rates and pension plan with APS according to company policy. We also offer discounted corporate gym rates, daily fresh fruit, family-friendly measures (incl. hybrid working model) as well as exciting company events. Shift4 (formerly Finaro) is proud to have been recognized for its excellence in HR Practices and awarded the FHRD Quality Mark.
Registered Office: 80 Palazzo Homedes Strait Street Valletta.
Shift4 is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
