Job Description
PwC Malta provides industry-focused assurance, tax and advisory services to build public trust and enhance value for its clients and their stakeholders. More than 364,000 people in 151 countries across our network share their thinking, experience and solutions to develop fresh perspectives and practical advice. Joining PwC Malta means joining this global network of firms.
A career in Information Technology will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. Our IT team focuses on managing the design and implementation of technology infrastructure within PwC, developing and enhancing internal applications, and providing technology tools that help create a competitive advantage for PwC to drive strategic business growth.
You’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our users solve their complex business issues from strategy to execution.
Your Mission
Your career with PwC is what you make it to be. This role will include, but is not limited to, the following:
- Handling internal IT incidents and service requests
- Incident logging through the service desk application, effective troubleshooting, and gathering of the required information to manage/prioritise workload and escalations
- Supporting audio-visual technologies including projection and amplification systems
- Installation and administration of server environments
- Network analysis; monitoring; capacity management and secure configuration
- Planning and deploying technology upgrades; migrating platforms and new infrastructure
- Ensure that SLAs are correctly set and met
About You
- A minimum of 1 year of experience in user support
- Good knowledge of Windows Server; MS Azure; Office 365 and Google
- Knowledge of networking concepts
- Excellent communication skills and proficiency in English
- Professional and proactive attitude
- Be in possession of a Diploma in IT or a similar qualification
- Applicants should be ready to deal with multiple concurrent demands and driven by customer satisfaction as well as technical excellence. Good interpersonal skills to integrate in a high-performing team is essential.
Create your future with us
At PwC we strive to solve important problems. By joining our Firm, you are joining a community of human-led and tech powered solvers that leads with the heart and lives by our values . Our focus is on helping you realize your full potential by providing you with a healthy working environment, a dedicated learning journey, as well as the required flexibility to achieve your desired work life balance.
Bring your whole self to PwC and discover how far you can go. This opportunity is ideal for you if you are eager to embark on a journey to invest in your career development and are also excited to collaborate with experts in the field. We have people from all walks of life, and we are committed to a world where everyone is seen and heard, so let’s re-imagine the possible together.
But that is not all! At PwC we provide various benefits such as:
- Continuous personal and professional growth through our Learning and Development Program
- A dedicated Career Coach assigned to you to focus on helping you set your career path and reach your personal and professional goals
- A Wellbeing Program, which includes an Employment Assistance Program, Nutritional Program and Fitness initiative
- Annual performance appraisals
- A dynamic, diverse and young environment
- International opportunities
- An open door policy
- Regular social and sports activities
If this aligns with your values and who you are as a professional, then we want to hear from you! Apply now and join us on our journey to build trust in society and solve important problems!
