Restaurant Manager

We are looking for an experienced and passionate Restaurant Manager to join our team. As a Restaurant Manager, you will overtake a variety of responsibilities and duties such as restaurant marketing strategies, recruiting and hiring restaurant staff, training, overseeing food quality, developing menus as well as greeting and serving restaurant guests.

Responsibilities:

• Manage and oversee the entire restaurant operation.


• Deliver superior guest services.


• Ensuring guest satisfaction.


• Plan and develop guest loyalty programs.


• Plan new and update existing menus.


• Plan and develop the overall restaurant marketing strategy.


• Participate in local food events.


• Respond efficiently to customer questions and complaints.


• Organize and supervise shifts.


• Manage and lead staff.


• Hire new employees.


• Training and evaluate staff performance.


• Estimate consumption, forecast requirements and maintain inventory.


• Manage restaurant supplies.


• Control costs and minimize waste.


• Nurture a positive working environment.


• Monitor operations and initiate corrective actions.


• Implement innovative strategies to improve productivity and sales.

Requirements:

• Experience as a Restaurant Manager or similar role.


• Experience customer service management.


• Extensive food and wine knowledge.


• Computer literacy.


• Familiarity with restaurant management software.


• Experience in event planning.


• Strong leadership, motivational and people skills.


• Good financial management skills.


• Critical thinker and problem-solving skills.


• Team player.


• Good time-management skills.


• Great interpersonal and communication skills.


• Culinary school diploma or BS degree in Business Administration.

Porto Lounge - KMP-58153