Product Manager

About Us
Welcome to Pinnacle, the ultimate destination for sports enthusiasts seeking an exhilarating sportsbook and gaming experience! Established in 1998, we have solidified our position as one of the globe's foremost licensed online gaming companies. With our cutting-edge offerings, we guarantee an electrifying experience that will keep you on the edge of your seat.

Pinnacle invites you to join our team and become an instrumental figure in the exciting realm of sportsbetting. Our vibrant team is fueled by passion and driven by innovation, working together to redefine the landscape of sports betting and gaming. Together, we constantly strive to surpass limitations and deliver unparalleled experiences to sports enthusiasts worldwide. Prepare yourself for a thrilling journey and discover sports in an entirely new dimension with Pinnacle!

Role Overview
As a Product Manager – Frontend and Acquisition, you will play a critical role in driving the technical delivery of key frontend features and acquisition enhancements from ideation to production. You will work closely with the Head of Product and collaborate across teams, including internal and external stakeholders, UX/ UI Designers, Product Managers, Developers, and QA teams, to ensure successful production releases. In this role, you will be responsible for shaping and executing the product roadmap, ensuring that delivery teams are focused on the highest-value initiatives that align with business goals. By facilitating clear communication and collaboration, you will help optimize the customer experience on our gaming platform while supporting growth in acquisition metrics like conversion rates, signups, and first-time depositors (FTDs). Additionally, you will oversee the product development lifecycle, making data-driven decisions to drive product success and continuously improve our processes.

Key Responsibilities:

• Own and manage roadmaps across the frontend and acquisition verticals, working closely with stakeholders to gather essential data and align with company strategies. Translate concepts and ideas into strategically prioritized features across multiple departments within the Pinnacle delivery framework.


• Utilize data insights and qualitative feedback to guide product development, ensuring decisions are data-informed and support the company's growth goals. Communicate regularly with clients to clarify requirements, resolve issues, and propose effective solutions during product discussions. Ensure stakeholder expectations are met and deliverables align with overall objectives. Collaborate closely with UX/ UI Designers to enhance the customer experience on the Pinnacle website, ensuring a seamless, engaging, and intuitive experience for customers.


• Partner with acquisition teams to enhance conversion rates, signups, and FTDs through innovative feature development. Support an iterative, cross-functional product development lifecycle, ensuring smooth team coordination during releases. Manage the full product development process, from ideation to post-launch reviews, focusing on continuous improvement and optimization. Facilitate team meetings, including iteration planning, standups, scrums, retrospectives, and inter-team discussions like roadmap and release planning. Assist with software quality assurance and user acceptance testing in all necessary environments.


• Provide guidance and training to stakeholders following product implementations, as needed. Stay aligned with business strategies, ensuring teams remain focused on tasks that advance the company's goals. Conduct market research, staying updated on industry trends and identifying valuable features that enhance product offerings. Coordinate efforts across departments to ensure smooth product releases, clear communication, and on-time delivery of cohesive solutions. Collaborate with BI and stakeholders to define KPIs and assess the success of delivered features.


• Support delivery teams in improving processes and enhancing efficiency.


• Perform other duties as assigned.

Experience and Qualifications:

• Bachelor’s degree in Computer Science, Information Technology or a related field is advantageous.


• 5+ years’ experience as a Product Manager, ideally within an online gaming company, with an in-depth understanding of sports betting.


• Experience with software product development methodologies, including proficiency with Jira software.


• Strong understanding of frontend technologies, user experience, and acquisition strategies.


• Experience in data-driven product management, including setting KPIs and using analytics to drive decisions.


• Experience with acquisition tools, technologies, and tactics to optimize customer conversion and retention.


• Experience in digital marketing is highly advantageous.

Skills:

• Excellent organizational, communication and interpersonal skills.


• Strong analytical and critical skills.


• Detail-oriented and with a high aptitude for problem-solving.


• Strong attention to detail, with the ability to identify potential issues, inconsistencies, or areas for improvement throughout the product development process.


• Proactively seeks out innovative solutions and champions continuous improvement.


• Ability to quickly and easily adapt to changes within the business and organization; a self-initiated and proactive team player who works with minimal supervision.


• Skilled at juggling multiple tasks simultaneously, with the ability to pivot quickly between priorities in a fast-paced environment.


• Open to learning new concepts, technologies, and methodologies to continuously improve skills and knowledge.


• Excellent multitasking abilities, with strong time-management and organizational skills to meet deadlines and manage priorities effectively.

Benefits:

• Private health insurance.


• Monthly fitness allowance.

We are an equal opportunity employer dedicated to fostering an inclusive and diverse workplace. We prioritize hiring the best candidates based on their skills and qualifications, irrespective of race, gender, age, religion, or any other characteristic. Our strength lies in our diverse teams, and we proudly celebrate and empower everyone to embrace and promote diversity throughout their time with us.
Pinnacle - KMP-95022