Night Auditor / Manager

  • Basis:  Full-Time
  • Closing Date:  16 Jul, 2020
  • Job Ref:  KMP-54038

Job Description

Duties:

  • Greet guests upon arrival, check them in and provide them with any information they need.
  • Respond to guest inquiries, concerns and complaints.
  • Answer phones and place reservations.
  • Balance cash drawers.
  • Manage the night shift in the department ensuring all employees perform the task assigned to them.
  • Act as a manager on duty for the hotel in the absence of the Front Office Manager dealing with complaints, problem-solving, disturbances, special requests and any other issue that may arise.

Qualifications:

  • 2 years’ experience in this role.
  • Excellent communication in Maltese and English language.
  • High school diploma and general education degree.