Betting Store Attendants

Summary
This position requires individuals who would like to work in a dynamic customer service environment with a respected leader in the gaming industry on the island. Betting Store Attendants will be selling all National Lottery’s suite of games in a fun, safe and responsible environment.

Key Areas of Responsibility

• Managing the day-to-day operations of the retail store


• Being responsible for the opening and closing of the shop


• Being the first point of contact with our customers and making sure they have the best experience in our shops


• Handling queries and ensuring that any technical issues are followed up and resolved in a timely manner


• Ensuring the shop is always kept clean and tidy


• Cash handling, which includes both receiving and paying out customers


• Liaising with other departments to ensure good communication


• Reporting any problems / complaints to the Betting Store Manager


• Attending necessary training to be able to educate customers on the wide range of products and gaming entertainment available

Talent Profile

• Be a keen sports enthusiast with a passion for helping people


• Have excellent communication skills in Maltese and English


• Have experience using Microsoft Word, Excel, Email and good general IT skills


• Be available to work weekends and public holidays


• Be discrete and confidential


• Be flexible and self-motivated

National Lottery plc - KMP-94834