IT Systems Administrator

  • Basis:  Full-Time
  • Closing Date:  12 Feb, 2021
  • Job Ref:  KMP-57285

Job Description

The MAPFRE Group is an international insurer with business in 47 countries on five continents, and is the leading insurer in Spain. It is also the leading insurer in the non-life market in Latin America and the sixth largest non-life insurer in Europe. In Malta, MAPFRE is made up of two leading insurance companies, MAPFRE Middlesea and MAPFRE MSV Life.

The Position
At MAPFRE we rely on our IT systems to help our business reach and succeed with consumers and distributors. We’re seeking a Systems Administrator who is eager to use and grow his or her technological skills. In this role, the successful individual will protect our critical information, systems, and assets, provide second-line support to end-users, build solutions, implement new software and hardware, provide training, and assist in the development of an overall IT strategy. From early on, you’ll be given challenging assignments, lead initiatives, and take ownership and responsibility. And you’ll receive training to help you become a leader in your field. Our ideal candidate will be passionate about applying their skills to technology-based business model that creates solutions for MAPFRE in Malta.

Objectives of this Role:

  • Maintain essential IT operations, including operating systems, applications, servers, storage, network, email systems, laptops, desktops, software and hardware
  • Own projects, solutions, and key responsibilities within a larger business initiative
  • Handle business-critical IT tasks and systems that provide a commercial advantage in a global marketplace
  • Provide second-line technical support to the end-user community via an ITIL-based incident management system
  • Nurture dependable IT infrastructure and networking that’s always up and running
  • Partner with internal and external partners to provide the necessary services
  • Report to the IT Infrastructure and Services Manager

Daily and Monthly Responsibilities:

  • Interact with the IT service desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed
  • Perform server administration tasks, including user / group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly
  • Monitor data center health using preexisting management tools and respond to hardware issues as they arise; help build, test, and maintain new servers as needed
  • Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates, support internet, intranet, LANs, WANs, and network segments
  • Perform routine / scheduled audits of the systems, including all backups

Skills and Qualifications:

  • Bachelor’s degree in technology and / or professional certifications
  • Proven work experience in IT

Technologies in use within MAPFRE:

  • VMware Virtualisation
  • Citrix XenAPP and XenDesktop
  • Oracle and SQL Databases
  • Windows Operating Systems
  • Office 365
  • Aruba, Juniper, Checkpoint network and security devices
  • HP storage and servers
  • VEEAM backup solution
  • High-performance computing
  • Cisco video conferencing

Salary / Remuneration: Salary dependent on skills, qualifications and years of experience

  • plus annual performance bonus
  • plus health insurance
  • plus life insurance
  • plus lunch allowance
  • plus transport allowance
  • plus on-call allowance
  • plus gym on-premises
  • plus flexi working hours