Front Office Coordinator

  • Basis:  Full-Time
  • Closing Date:  03 Apr, 2020
  • Job Ref:  KMP-53036

Job Description

Our client, a long-established operator in the hospitality sector, is currently seeking to recruit a Front Office Coordinator to join their team.

Reporting to the General Manager, the selected candidate will be responsible for:

  • Monitoring the day to day operation of the properties to achieve guest satisfaction;
  • Maintaining effective communication within the department;
  • Assisting in achieving goals and targets set in Company budget;
  • Daily management of booking engines in line with occupancy levels to maximise revenue;
  • Responding and resolving any queries in a friendly and efficient manner;
  • Delivering an outstanding customer care service; and,
  • Fulfilling all guests’ needs and requirements.

The ideal candidate will:

  • Have previous experience in a front office department of hotel or residence;
  • Be willing to work flexible hours, including weekends and public holidays as necessary;
  • Possess excellent communication skills in English;
  • Be IT proficient;
  • Have excellent organisation skills; and
  • Have good customer orientation skills.