Front Office Coordinator

Our client, a long-established operator in the hospitality sector, is currently seeking to recruit a Front Office Coordinator to join their team.

Reporting to the General Manager, the selected candidate will be responsible for:

• Monitoring the day to day operation of the properties to achieve guest satisfaction;


• Maintaining effective communication within the department;


• Assisting in achieving goals and targets set in Company budget;


• Daily management of booking engines in line with occupancy levels to maximise revenue;


• Responding and resolving any queries in a friendly and efficient manner;


• Delivering an outstanding customer care service; and,


• Fulfilling all guests’ needs and requirements.

The ideal candidate will:

• Have previous experience in a front office department of hotel or residence;


• Be willing to work flexible hours, including weekends and public holidays as necessary;


• Possess excellent communication skills in English;


• Be IT proficient;


• Have excellent organisation skills; and


• Have good customer orientation skills.

MISCO Consulting Limited - KMP-53036