Retail Customer Advisor (Gozo)

We are looking for a part-time Retail Customer Advisor to join our team in Gozo!

In this role, you will be the primary point of contact for our customers, assisting them with their telecom needs. You will offer expert guidance on our products and services, handle payment transactions, and ensure that every customer has a positive and satisfying experience in our store.

Key Responsibilities:

• Greet and assist customers with a warm and welcoming attitude.


• Offer guidance on telecom products, services, and promotions.


• Process customer transactions, including payments and account activations.


• Maintain a tidy and organized store environment.


• Collaborate with the team to achieve sales targets.


• Handle customer inquiries and resolve issues promptly.


• Demonstrate a deep understanding of our products and services.


• Maintain a customer-focused approach at all times.

Job Requirements:

• Strong background in customer service, with a passion for helping others.


• Sales experience is a plus; ability to identify and capitalize on sales opportunities.


• Fluent in both Maltese and English (written and spoken).


• Exceptional communication and interpersonal skills.


• Team player with a positive attitude.


• Flexible availability to work retail hours.


• Reliable, punctual, and committed to delivering excellent service.

If you are a customer-focused individual with a knack for sales and a passion for telecoms, we want to hear from you! Join us in delivering cutting-edge solutions to our customers and become a part of our success story.

Encouraging Diversity
We always want the best person for the job and welcome applications from all genders. We'd love to see more applications from women, people with disabilities and other backgrounds, so our team better represents the people we serve.

Melita has held the Equality Mark from the National Commission for the Promotion of Equality since 2010.
Melita Limited - KMP-95465