Retail Customer Advisor

Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and customer-centric environment? If so, we have an exciting opportunity for you!

Melita LTD is a leading player in the telecoms industry, dedicated to providing top-notch services to our valued customers. We are now expanding our team and looking for enthusiastic individuals to join us at our retail outlets.

As a Retail Customer Advisor, you will be at the forefront of our customer interactions. Your role will involve assisting customers with their telecom needs, providing expert advice on our products and services, processing payments, and ensuring every customer leaves our store satisfied.

Key Responsibilities:

• Greet and assist customers with a warm and welcoming attitude.


• Offer guidance on telecom products, services, and promotions.


• Process customer transactions, including payments and account activations.


• Maintain a tidy and organized store environment.


• Collaborate with the team to achieve sales targets.


• Handle customer inquiries and resolve issues promptly.


• Demonstrate a deep understanding of our products and services.


• Maintain a customer-focused approach at all times.

Job Requirements:

• Strong background in customer service, with a passion for helping others.


• Sales experience is a plus; ability to identify and capitalize on sales opportunities.


• Fluent in both Maltese and English (written and spoken).


• Exceptional communication and interpersonal skills.


• Team player with a positive attitude.


• Flexible availability to work retail hours.


• Reliable, punctual, and committed to delivering excellent service.

If you are a customer-focused individual with a knack for sales and a passion for telecoms, we want to hear from you! Join us in delivering cutting-edge solutions to our customers and becoming a part of our success story.

Encouraging Diversity
We always want the best person for the job and welcome applications from all genders. We'd love to see more applications from women, people with disabilities and other backgrounds, so our team better represents the people we serve.

Melita has held the Equality Mark from the National Commission for the Promotion of Equality since 2010.
Melita Limited - KMP-93885