Job Description
If you have a creative flair and love producing digital content, then we are looking for you!
We are looking for a CX Digital Content Executive to join our dynamic team.
We are looking for an individual who will be responsible to create high-quality content, improve and maintain the content on our various digital platforms, improve care presence on social media and promote interactive content whilst analysing digital interactions. As a CX Digital Content Executive, you will be constantly liaising with different departments within Melita.
Job requirements:
- Excellent verbal and written communication skills as well as exceptional grammar and editing skills
- At least two years’ experience in a similar position
- Attention to detail, persistence, and creativity are essential
- Understand digital metrics derived from reporting tools such as Google Analytics and social media tools
- Conduct analysis on digital interaction and suggest improvements
- Discover user requirements by conducting research and creating interactive content with an audience targeting strategy
- Understand and implement a content marketing strategy
- Have experience with content management systems such as WordPress
- Basic HTML / CSS and SEO knowledge will be considered as an asset
