Melita plc

CX Digital Content Executive

  • Basis:  Full-Time
  • Closing Date:  19 Mar, 2021
  • Job Ref:  KMP-58287

Job Description

If you have a creative flair and love producing digital content, then we are looking for you!

We are looking for a CX Digital Content Executive to join our dynamic team.

We are looking for an individual who will be responsible to create high-quality content, improve and maintain the content on our various digital platforms, improve care presence on social media and promote interactive content whilst analysing digital interactions. As a CX Digital Content Executive, you will be constantly liaising with different departments within Melita.

Job requirements:

  • Excellent verbal and written communication skills as well as exceptional grammar and editing skills
  • At least two years’ experience in a similar position
  • Attention to detail, persistence, and creativity are essential
  • Understand digital metrics derived from reporting tools such as Google Analytics and social media tools
  • Conduct analysis on digital interaction and suggest improvements
  • Discover user requirements by conducting research and creating interactive content with an audience targeting strategy
  • Understand and implement a content marketing strategy
  • Have experience with content management systems such as WordPress
  • Basic HTML / CSS and SEO knowledge will be considered as an asset