CX Digital Content Executive

If you have a creative flair and love producing digital content, then we are looking for you!

We are looking for a CX Digital Content Executive to join our dynamic team.

We are looking for an individual who will be responsible to create high-quality content, improve and maintain the content on our various digital platforms, improve care presence on social media and promote interactive content whilst analysing digital interactions. As a CX Digital Content Executive, you will be constantly liaising with different departments within Melita.

Job requirements:

• Excellent verbal and written communication skills as well as exceptional grammar and editing skills


• At least two years’ experience in a similar position


• Attention to detail, persistence, and creativity are essential


• Understand digital metrics derived from reporting tools such as Google Analytics and social media tools


• Conduct analysis on digital interaction and suggest improvements


• Discover user requirements by conducting research and creating interactive content with an audience targeting strategy


• Understand and implement a content marketing strategy


• Have experience with content management systems such as WordPress


• Basic HTML / CSS and SEO knowledge will be considered as an asset

Melita Limited - KMP-58287