Job Description
We are currently seeking a Case Officer – Applications to join our team.
The main job purpose for this role is to process and coordinate applications related to the Lands Authority’s schemes and assist the Manager, Senior Manager and Chief Officer of the unit as may be required.
Main Responsibilities:
- Coordinate the processing of applications to obtain the necessary permits.
- Vetting applications at an initial stage.
- Be able to interpret property drawings and plans submitted by Applicants / Architects.
- Be familiar with laws, policies and directives (both internal and external) related to the Section’s work.
- Following applications from the beginning till the end of the process with the least supervision possible.
- Be proactive with certain tasks pertaining to the section, taking the lead into suggesting possible improvements, and supporting colleagues.
- Being proactive about professional life and working toward long-term success, to achieve targets.
- Owning one’s role and being accountable for own responsibilities.
- Undergoing training as necessary to keep abreast with changes to the working environment.
- Assess tenancy details and applicant recognition status.
- Liaising with applicants and architects in relation to applications.
- Liaise with the relevant Directorates and offices to ensure that the processing of the applications proceeds in the most efficient and effective way possible.
- Preparing application reports for the CEO and Board of Governors’ approval. This involves maintaining a high standard when writing Case Officer reports, in line with Section guidelines which may be updated / enhanced from time to time.
- Handle queries arising from colleagues and applicants or clients and give advice accordingly.
- Plotting new applications on GIS system.
- Record application status on the pertinent dashboards.
- Updating records and statistics related to various applications.
- Maintaining correspondence and documentation related to applications, as per the Manual of Procedures published by the Managing Authority.
- Supervising subordinates and delegating work accordingly.
- Assisting management in meetings within and outside the Authority, as required.
- Assist in other general office duties as the need arises.
- Representing the Lands Authority at Court whenever needed in both Malta and Gozo. Preparing the necessary documentation and preparing oneself – in detail, including discussing court cases with the legal section to be able to present a case at court.
Person specifications – The qualifications, experience, skills and other attributes required by the job holder.
Essentials:
- In possession of O’ level qualifications (MQF level 3) in at least six (6) subjects, and three (3) years of relevant work experience. And/or;
- Five (5) years of relevant work experience in a similar position.
Skills:
- Good knowledge of verbal and written communication in both Maltese and English is essential.
- Knowledge of ACAD would be considered an asset.
- Thinks and acts strategically.
Job reference: 7435/24.
Permit number: 448/2024.
