Job Description
IKONIKA Hotels operates 2 boutique hotels one in Valletta and one in St. Julians and we are seeking a full-time Day / Night Front Desk Agents.
As a Day / Night Front Desk Agent you will be the ambassador of our company’s first impressions and service standards. It is your foremost responsibility to compassionately greet all incoming guests, help them with directions or any appropriate information whilst offering a personalised and friendly service throughout the guests’ experience in the hotel. You will be professionally answering phone calls in a polite tone, perform various front desk duties, and involving yourself in the overall hotel operation.
Successful applicants must have:
- A natural talent and positive attitude
- Relevant reception experience in the hospitality sector
- Willingness to learn and deliver
- Previous knowledge and understanding of hotel computer systems
- Strong communication and interpersonal skills
- Strong organisational skills and attention to detail
- Enjoy working on a shift basis and flexible
- Fluent in English and possibly two other languages
