Porter

The Porter will serve as the first point of contact to assist our guests with their luggage and to provide great customer service throughout their stay.

Responsibilities:                                                                                                                         

• Arrange for taxi services upon request


• Comply with health and safety regulations


• Deliver newspapers to guestrooms


• Direct guests to the reception area for check-in / check-out


• Ensure building entrance is always free from clutter


• Follow evacuation rules in case of emergencies


• Greet and welcome all guests in a polite and friendly manner


• Maintain appearance, cleanliness and safety standards in the hotel at all times


• Run errands for guests as necessary


• Take suitcases and bags from guests or passengers checking in/checking out and, where applicable, tag them and provide customer identification slips

Qualifications & Assets:

• Able to work on a shift basis, evenings and weekends


• Good physical condition (e.g. to lift heavy equipment and luggage)


• Have good communication skills to interact with cleaning staff, technicians and guests


• Previous work experience will be considered an asset

Hugo's Group - KMP-53093