Porter

  • Basis:  Full-Time
  • Closing Date:  05 Apr, 2020
  • Job Ref:  KMP-53093

Job Description

The Porter will serve as the first point of contact to assist our guests with their luggage and to provide great customer service throughout their stay.

Responsibilities:                                                                                                                         

  • Arrange for taxi services upon request
  • Comply with health and safety regulations
  • Deliver newspapers to guestrooms
  • Direct guests to the reception area for check-in / check-out
  • Ensure building entrance is always free from clutter
  • Follow evacuation rules in case of emergencies
  • Greet and welcome all guests in a polite and friendly manner
  • Maintain appearance, cleanliness and safety standards in the hotel at all times
  • Run errands for guests as necessary
  • Take suitcases and bags from guests or passengers checking in/checking out and, where applicable, tag them and provide customer identification slips

Qualifications & Assets:

  • Able to work on a shift basis, evenings and weekends
  • Good physical condition (e.g. to lift heavy equipment and luggage)
  • Have good communication skills to interact with cleaning staff, technicians and guests
  • Previous work experience will be considered an asset