Chef De Rang

Grand Hotel Excelsior

Basis: Full-Time

Closing Date: 10-Oct-2024

Job Ref: KMP-93757

Location: Floriana

Grand Hotel Excelsior Logo

Basis

Full-Time

Apply by

10-Oct-2024

Location

Floriana

Salary

Undefined

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We are currently seeking a Chef de Rang to join our team on a full-time basis.

Responsibilities

  • Performing all duties corresponding to the station/area where s/he is assigned by a supervisor as per the departmental standards

  • To liaise with the Supervisor / Manager on duty in the departments ensuring good communication and cooperation at all times

  • Be welcoming and professional at all times

  • To organise and assist with all mise–en–place, cleaning and service of back-of-house and dining area


People

  • Promoting the services and facilities of the Hotel to guests, and visitors

  • Assisting the Kitchen staff with the preparation of the daily buffet

  • Greeting guests upon arrival at the outlet

  • Taking food and beverage orders, utilising suggestive selling techniques in a timely manner

  • Anticipating guests’ needs and responding promptly and efficiently

  • Being familiar with all Hotel services and local attractions to respond to guest inquiries

  • Handling guest complaints politely, ensuring guest satisfaction


Customer

  • Inputting orders into the POS system or using legible document orders when the system is down

  • Being knowledgeable of the POS and manual systems procedures in relation to billing procedures

  • Preparing bills and presenting them to guests for payment

  • Being knowledgeable on all food and beverage items especially allergens served in all the F&B outlets


Quality

  • Acquiring and using names of regular guests

  • Inspecting the outlet for cleanliness, working condition and proper furniture / equipment set up. Reporting and rectifying any deficiencies with the respective department

  • To demonstrate excellent detail and ability to work under pressure

  • Impeccable appearance of personal grooming

  • A willingness to undertake further training as appropriate and adopt new procedures when required


General Requirements

  • Comply with all company policies of the Grand Hotel Excelsior

  • Comply with all systems and procedures as laid down by the General Manager, and Food and Beverage Manager

  • Maintain a high standard of personal appearance and hygiene at all times

  • Participate in Health and Safety training and have complete and up-to-date knowledge of Hotel emergency and evacuation procedures

  • The company reserves the right to add and amend any duties or responsibilities at its discretion


Grand Hotel Excelsior - KMP-93757