Job Description
Ferratum is a leading international provider of mobile financial services, building an online financial ecosystem that transcends the hassle of physical banking and financial transactions into a paperless and borderless real-time experience for our customers.
We provide innovative mobile banking, as well as digital consumer and small business loans, all distributed and managed by mobile devices. Founded in 2005 and headquartered in Helsinki, Finland, today we operate in 23 markets across Europe, Africa, South and North America, Australia and Asia. Ferratum Group is listed on the Prime Standard of Frankfurt Stock Exchange under symbol ‘FRU’.
As a global thinking company, we are proud of our diversity and currently employ people from over 30 different nationalities and walks of life. We support employee interests, hobbies, and goals both inside and outside of Ferratum because we understand that happy people make happy employees!
We believe in our values and we commit to:
- Customer centricity – our customers are at the heart of what we do, why we exist, whom we first serve;
- Entrepreneurial spirit – we are curious to learn new things, innovative in finding solutions, we move fast, stay agile, have low hierarchies, avoid unnecessary bureaucracy, we propose, challenge and take decisions as if Ferratum was our own business;
- Candor – we communicate openly, transparently and honestly with each other;
- Respect – we respect our customers – internal and external ones – our colleagues, our partners, our investors, all our other stakeholders evenly, in all our actions and communications;
- Winning teams – we have each other’s back and as a family across teams we stick together, fight together and when we achieve our goals, we celebrate together.
Job Tasks:
- Identify relevant data packages and undertake accurate data checks against set parameters;
- Ensure that company’s accounts have been opened per the company’s product and service guidelines;
- Keep clear and suitable records of completed tasks and checks completed;
- Identify improvement areas in current procedures and bring these to the attention of the supervisor;
- Provide assistance with gathering of data / information for the company (via phone, e-mails, chat, video call or any other agreed communication channel).
This position is being offered on a part-time, indefinite basis and the number of hours worked need to be twenty hours per week.
Requirements:
- Fluent in English, German and Polish oral and written. Fluency in any other languages would be considered an asset;
- Previous working experience in a similar environment is a plus;
- Computer skills (experience with Microsoft Office Suite a must);
- Team player and customer-oriented;
- Willingness to learn and expand horizons.
We offer:
- Flexible work time;
- Opportunity to work from home after probation period;
- The opportunity to work in a dynamically international evolving company;
- Opportunities for growth, realization of own ideas and further training;
- Professional and attentive environment;
- Other company benefits (company events; internal development training sessions).
Why join Ferratum?
We actively strive to create the right environment and provide the right tools for our employees to enjoy their work and to thrive. Joining Ferratum you will:
- Feel that we believe in the development of our employees through training, education and by providing conditions which lead to increased productivity, motivation, performance and engagement;
- Join a fast and growing international finance company;
- Enjoy a friendly and collaborative atmosphere with supportive teams in a fun startup-like culture;
- Be offered a competitive salary, benefit packages and other additional perks;
- Have fun at work.
