Training & Quality Co-Ordinator

Continental Cars Ltd specialises in Automotive and has an exciting opportunity for a Training and Quality Co-Ordinator to join our dynamic team.

As a Training and Quality Co-ordinator, you will be responsible in the coordination of events related to the Training and Quality department, including local and overseas training and audits. Furthermore, you will monitor the learning progress of each employee within the company.

Duties and Responsibilities

• Assist the training department when necessary: researching different training modules, coordinating local and overseas training, including making travel arrangements.


• Monitor the learning status of the company’s employees and ensure that it is kept up to date.


• Assist in the constant upkeeping with the company’s standards as per ISO and franchise requirements.


• Perform internal audits as and when required.


• Design data collection methods and analyse the data gathered and liaise with the management and franchises when necessary.


• Manage the company’s customer communication and feedback received, such as the satisfaction surveys and the customers’ complaints including paperwork and follow-ups.

Skills

• High attention to detail and excellent analytical.


• Ability to work with minimal supervision.


• Strong interpersonal and communication.

Job Requirements and Qualifications

• Proven knowledge of auditing standards and procedures, laws, rules and regulations


• Previous experience in a similar role within the Training and/or Quality department.

Benefits

• Employee discounts.


• Health insurance.

Continental Cars Ltd - CCL/TQC-10/24