Job Description
Duties and Responsibilities
- Provide excellent customer services
- Always strive towards best customer satisfaction
- Greet customers and present menus
- Make suggestions based on their preferences
- Take and serve food / drinks orders
- Up-sell when appropriate
- Arrange table settings
- Keep tables clean and tidy at all times
- Check products for quality
- Deliver checks and collect payments
- Cooperate and communicate with all serving and kitchen staff
- Adhere to all relevant health department rules / regulations and all customer service guidelines
Requirements and Qualifications
- 2 years of experience as a waiter or waitress
- Experience with developing constructive working and interpersonal relationships with colleagues and customers
- X years of experience with a cash register and any ordering information system
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
- Active listening
- Good physical condition
- Customer-centric
- High school diploma; food safety training will be considered a plus
