Receptionist / Slot Attendant

Malta's largest land-based Casino, Casino Malta is looking to hire a Receptionist / Slot Attendant on a full-time basis.

In Casino Malta, we provide the most exciting casino experience with a mix of Las Vegas-type entertainment and the best customer service. If you have a passion for people and service, then we've got an amazing opportunity for you!

Responsibilities:

• Friendly, polite and professional service of the customers;


• Informing the customers of promotional opportunities, special offers and additional services provided by Casino Malta;


• Providing information via the telephone and e-mail;


• Registering customers when entering the Casino;


• Listening to and solving customer complaints and opinions within professional limits;


• According to the regulations, filing a non-compliance report or realising customer feedback;


• Monitor slot machines and gaming areas to ensure they are functioning correctly;


• Assist customers with slot machines issues and provide excellent customer service;


• Providing basic technical support for customers with gaming issues;


• Assist with promotions and events as required.

Requirements:

• Previous experience in a customer service role;


• Proficiency in Microsoft Office Suite;


• Good English skill is mandatory; the ability to speak in any other language will be considered an asset;


• Ability to work flexible hours, including evenings, weekends and public holidays.

Ready to apply? We are waiting for your CV!
Casino Malta - KMP-95737