Job Description
Cashpoint is one of the leading names in the sports betting industry and part of Merkur Group, an internationally recognized company with over 15,000 employees. We operate in multiple licensed markets, both online and with physical shops, and have ambitious plans for further expansion.
For this reason, we are looking to recruit an experienced and detail-oriented Operational Compliance Manager (m/f/d) to join the Online Casino operations team. The Operational Compliance Manager (m/f/d) will be working closely with the Compliance team and will be responsible for the execution of Compliance measures in accordance with regulations related to responsible gaming, anti-money laundering, and data protection, with a specific focus on Germany. This role requires a strong operational background, keen understanding of regulatory requirements, excellent communication skills, and the ability to implement and execute the processes effectively.
Responsibilities:
- As an Operational Compliance Manager (m/f/d), you will develop and implement responsible gaming operational policies and procedures
- Furthermore, you will provide training and support to customer service representatives on responsible gaming practices
- Moreover, you will oversee the configuration of Neccton Mentor tool
- In addition, you will evaluate PEP and sanction list hits and escalate real hits to the Compliance team
- Finally, you will conduct under the guidance of the Compliance team risk assessments and due diligence on customers to identify potential money laundering activities
Qualifications:
- Minimum of 3 years of experience in a compliance role within the online gaming industry, with specific experience in responsible gaming, AML, and data protection, particularly for the German market
- In-depth knowledge of relevant regulations, including responsible gaming standards, AML laws, data protection regulations, and specific requirements in Germany
- Strong analytical and problem-solving skills, with the ability to interpret complex regulatory requirements and apply them to operational processes
- Exceptional German and English language skills, both spoken and written
- Experience in people management
What we offer:
- Family-run group with a positive and international business environment
- Open-door attitude and friendly corporate culture
- A high degree of personal responsibility
- Competitive salary and benefits
