Transfer Agency Team Leader

CC Fund Services are a leading fund administration company based in Malta. We provide an all-inclusive service from the consultation in set-up phase, assistance in the launch of the fund, Net asset value calculation, transfer agency, registrar and Corporate Services.

The Transfer Agency Team Leader will be leading a team of experienced Transfer Agents. Together with the Transfer Agency team will be responsible for handling and processing any investor related queries and transactions while ensuring that top-notch customer service is provided at all times. Transfer Agency team is the bridge between the investors and the funds.

• Organising workload within the team to ensure all tasks are completed in a timely manner


• Training new team members and supporting the development of team members to ensure career progression


• Highlighting any risk areas within the team and preparing procedures to mitigate risk and ensure all tasks are completed timely and accurately


• Communicating, maintaining relationships with and meeting expectations of investors, investment managers, auditors and other fund participants


• Communicating with fund investors to ensure all application forms, AML and transfer documents are received and accurate


• Processing subscription / redemption order requests and outgoing payments


• Performing/reviewing cash reconciliations for incoming and outgoing funds


• FATCA and CRS reporting


• Communicating and liaising with Fund Administrators and Fund Managers on a regular basis


• Liaising with investor queries on an ongoing basis

Requirements

• MQF level 5 of education


• Ideally holds certifications related to Anti Money Laundering


• Holds previous experience within a similar role. Ideally holds experience in coordinating teams


• Good working knowledge of Microsoft Office, especially Excel


• Familiar with the FIAU Implementing Procedures


• Familiar with the AML 4^th and 5^th Directive


• Able to adapt quickly to changes in regulations


• Able to work in a deadline driven environment


• A creative, positive and innovative approach to problem solving


• Attention to detail, plus excellent organisational and time management skills


• Demonstrate the ability and initiative to handle increasing responsibility over time.

Calamatta Cuschieri - KMP-54120