Receptionist

Busy Bee, a household name within the outside catering and retail business is looking for a Receptionist to carry out front office, customer-care and clerical duties. The role requires candidates who can work on a 40-hour per week basis between Monday and Saturday.

Key Responsibilities:

• Greet and welcome guests, handle main reception desk telephone calls and requests


• Maintain office security by following safety procedures and controlling access via the reception desk (monitor visitor logbook, issue passes)


• Taking and record direct orders from customers


• Answering social media inbox messages and comments and forward of same to the appropriate departments within the company


• Perform other clerical receptionist duties such as filing, photocopying, etc.

The ideal candidate will ideally possess the following skills, qualities, knowledge and abilities:

• Fluent in English and Maltese


• Solid written and verbal communication skills


• Excellent communication and customer handling skills
  Proficient in Microsoft Office


• Professional attitude and appearance


• Excellent organisational skills


• Possess a positive attitude and customer service attitude


• Reflect the company’s corporate image in the handling of activities, care of the work environment and presentation and information to customers / consumers.

Personal Qualities:

• Approachable, welcoming, friendly, and enthusiastic


• Patient and empathetic


• Self-motivated and responsible


• Flexible, punctual, organised and efficient


• Clean, tidy and professional appearance.

Busy Bee Ltd - KMP-55831