Job Description
Buena Vista Property Management is seeking a dedicated and experienced Head of Maintenance to oversee the upkeep, maintenance, and repair of all properties under our management. This leadership role is responsible for managing a skilled Maintenance team, ensuring high standards of property care, and delivering timely maintenance services to enhance tenant satisfaction and preserve the value of our properties.
The ideal candidate will have a strong background in facilities management, excellent leadership skills, and a proactive approach to property maintenance.
Key Responsibilities
- Team leadership and management:
- Lead, manage, and mentor the maintenance team, ensuring efficient work allocation and high performance.
- Hire, train, and evaluate maintenance staff while fostering a positive work environment.
- Develop and implement staff schedules to ensure all properties receive timely maintenance services.
- Property maintenance and upkeep:
- Oversee the day-to-day maintenance operations of all properties, including routine inspections, repairs, and preventive maintenance tasks.
- Ensure that all systems (plumbing, AC, electrical, etc.) and physical structures are functioning efficiently and meet company standards.
- Respond promptly to emergency maintenance requests and ensure quick resolutions to urgent issues.
- Preventive maintenance planning:
- Develop and implement preventive maintenance programs to reduce future repair costs and prolong the lifespan of equipment and facilities.
- Regularly inspect properties to identify issues before they escalate into major repairs.
- Tenant relations:
- Maintain positive communication with tenants regarding maintenance schedules and responses to maintenance requests.
- Address tenant concerns promptly and professionally to ensure satisfaction and retention.
- Inventory and equipment management:
- Manage the inventory of maintenance supplies, tools, and equipment, ensuring proper use and replenishment.
- Ensure maintenance vehicles and equipment are kept in optimal working condition.
Qualifications and Skills
- Proven experience (3+ years) in property maintenance, facility management, or a related field, with at least 2 years in a leadership role.
- In-depth knowledge of building systems (plumbing, HVAC, electrical, carpentry, etc.).
- Strong understanding of preventive maintenance techniques and safety protocols.
- Excellent leadership, communication, and organizational skills.
- Ability to manage multiple tasks and projects simultaneously.
- Proficiency in maintenance management software and MS Office Suite.
- Strong problem-solving skills and attention to detail.
- Valid driver’s license and the ability to travel between properties as needed.
