Award in Office Management and Administration Fundamentals

A study programme which introduces the duties of an office administrator. The course participants will be introduced to the expected deliverables of such a role within a medium-sized organisation. The course will also introduce the student to the links between the different roles in different fields that such administrators are expected to have, such as the link between data protection and event management.

This programme helps participants to build their confidence and skills to best express their natural creativity and ideas through presentations and public speaking skills whilst assisting in the administration of the place of work through better communication as well as a better understanding of what it takes to have the safety of both employees and personal data at the centre of company practices and decisions.

At the end of the study programme the participants be able to understand the basic principles of:

• A wide knowledge of the various regulations pertaining to employment law and the way in which they apply
• The impact of privacy legislation on the day-to-day running of the office
• Considerations to be taken to ascertain employees’ safety at the place of work
• Reading and understanding financial statements
• Interpreting and appropriately reacting to internal and external communications
• Managing an office
• Organising in and out of office events

The learner will be able to:

• Suggest best practices for attracting the best talent and employee retention in accordance with the law
• Recommend safe and secure practices with regard to the processing of personal data
• Identify health and safety issues
• Exercise best practices in bookkeeping
• Communicate effectively
• Assist management with the running of the office
• Support internal and external events organisation

Prerequisites

• Minimum of 5 O-Levels or 2 A-Levels or equivalent minimum of MQF Level 4 of Academic Qualification OR
• Minimum of 2 years of experience working in a business office environment

Who should attend?

• Early school leavers or those returning to work, who seek an office-based job
• Individuals working or aspiring to work, in an administrative role such as Personal Assistants and Secretaries
• Individuals already in employment in an office setup such as clerks or junior accounting staff looking at enhancing their skill set and employability
• Recently appointed administrative personnel with supervisory roles

Mode Of Assessment

• In-Class Group Quiz after 5 sessions (20% weighting)
• Case Study project delivered after the last session (80% weighting). Students will have a choice of 3 questions to address 1 in around 2,500 words

Founded in 2018, 21 Academy is committed to providing high-quality education to students from all backgrounds and walks of life. We offer a range of awards and undergraduate, graduate, and postgraduate programs in various fields of study, including business, education, law, human resources management, and more. To date, all our study programmes have been locally designed and accredited in order to prepare our students for the specifics of the local and European markets. Our academic staff are professionals in their respective fields and are dedicated to providing students with the skills and knowledge they need to succeed in their chosen careers. They deliver the training on a part-time basis while at the same time gathering more experience practising their profession. This helps to keep the training deliverables continuously updated.

Our institution is committed to fostering a diverse and inclusive community where students can learn from one another and engage in meaningful dialogue and debate. We promote this, particularly among those students who only join us for our online courses