Job Description
Hi Fly is a leading widebody aircraft wet lease specialist operating worldwide, with an Airbus fleet of A330 and A340.
The wet-lease business market is very demanding, and airlines are increasingly opting for wet-lease solutions as they are found to be reliable, safe, and efficient. For that reason, Hi Fly fleet is steadily growing with new widebody additions in the coming months.
Considering the forecasted growth, we are seeking a dynamic and experienced Ground Operations Specialist to join our team.
The Ground Operations Specialist plays a vital role in facilitating efficient communication and coordination within the Ground Operations sector. Acting as a bridge between departments, this position ensures smooth operations by resolving irregularities, organizing handling services, and managing logistical details. With a focus on timely information dissemination and proactive problem-solving, the Ground Operations Specialist contributes to the overall effectiveness of ground operations in the dynamic aviation landscape.
What will be your main responsibilities?
- Establish the connection between the Ground Operations department, Ground Coordinators and Station Managers;
- Establish contact between Ground Operations and the various internal departments, coordinating and disseminating all relevant information in a timely manner;
- Coordinate the resolution of irregularities in close liaison with the Operations Control Center, in the services related to Ground Operation activities, such as passenger, baggage and cargo handling, to ensure rapid solutions;
- Organize and request handling services (ramp, passenger, cargo), cleaning services, parking, airport and passenger fees according to need for each applicable operation (ACMI/ Charter);
- Plan the ULD stock levels and assignments for all Operations;
- Collect airport and handling information for airport evaluation and approval;
- Support the ground operations activity department as required.
Some of our requirements:
- Bachelor’s degree in any relevant field;
- At least 3 years of experience in general business aviation preferably ground operations area;
- Dynamism, organization, versatility, autonomy and ability to solve problems in situations of work environment adversity;
- Multicultural awareness, excellent interpersonal skills, and a clear communication style;
- Team spirit and critical thinking;
- Due to the nature of the wet lease operations (ACMI and Charter), this is not an ordinary office job, and you can expect some very challenging and exciting days upon joining our organization;
- Fluent in spoken and written English is mandatory.