eCommerce Specialist

  • Basis:  Full-Time
  • Closing Date:  04 Feb, 2021
  • Job Ref:  KMP-57141

Job Description

The Gadgets team has an exciting opportunity for an eCommerce Specialist. The chosen candidate will be responsible for supporting and driving the operations and sales of the Gadgets shop. As an eCommerce Specialist the candidate will ultimately be responsible for driving all operations, sales, optimisation and business continuity.

Responsibilities include:

  • Directly responsible for the smooth and consistent running of the Gadgets shop
  • Responsible for the eCommerce operations both backend andĀ frontend
  • To ensure all website content is up-to-date, relevant and compliant with the Gadgets brand, content and commercial guidelines
  • Plan and support the implementation of all eCommerce activities
  • Responsible for all customer inquiries regarding products and brand
  • Deal with orders in the back office and liaise with logistics
  • Follow-up on orders and liaise with customers
  • Ensure product updates are followed and sales targets are met
  • To work on and follow a marketing plan of the Gadgets Shop
  • Support the website’s digital content, services and features such that they are configured to be consistent and relevant for a seamless customer experience

Requirements
The successful candidate would need to have:

  • Web knowledge and digital or eCommerce experience
  • Marketing experience, knowledge in photography, photo and video editing, HTML, and WordPress
  • Strong organisational and project management skills in a commercial environment
  • Accuracy, reliability and attention to detail
  • Be able to work under pressure with strong attention to detail and accuracy
  • Strong writing skills
  • Self-motivated and comfortable in a dynamic, fast-moving organisation
  • Must be familiar with reporting and sales metrics (salesforce)
  • Exceptional interpersonal and communication skills; ability to navigate a cross-functional environment, positive attitude
  • Strong knowledge of Microsoft suite products (Office / Excel / PowerPoint)