Office Administration Executive

  • Basis:  Full-Time
  • Closing Date:  12 Jun, 2020
  • Job Ref:  KMP-53670

Job Description

Future Focus group of companies is a training and insurance (Galea Insurance Brokers) organisation situated in the heart of Floriana. We are seeking to recruit a full time office administration executive. All members will be working hand in hand together to ensure the smooth running of our office.

Responsibilities in general terms are as follows:

  • Dealing with the day-to-day requests which are received via telephone as well as via email.
  • Maintain our various databases efficiently and with accuracy.
  • Support other colleagues within the department/s as and when required.
  • Ensure any query is replied to and addressed in a timely fashion.
  • Liaise with relevant overseas clients / suppliers on any emails / issues that may arise.

The duties include, but are not limited to, the following:

  • Assisting with course and insurance enquiries.
  • Completion of documentation for course enrolment.
  • Completion of documentation for new policies.
  • Preparation of documentation for collection by the clients.
  • Answering emails and telephone calls.
  • Assisting the Director as and when required.
  • Other day to day duties.

Distinguishing Features / Critical Competencies: 

  • Assertive, organised and diligent.
  • Excellent customer care skills
  • Respect confidentiality.
  • Attention to detail.
  • A pro-active and positive approach to work.
  • Great time management skills.
  • Ability to work alone as well as part of a team.
  • Able to work under pressure and prioritise work accordingly.
  • Excellent communication skills and command of the English language (compulsory) and preference will be given to Maltese speakers.

Required/Desirable Qualifications/Experience:

  • Sound knowledge of MS Office applications.
  • Minimum level of education is at a level 6.

Training will be provided, though previous experience in customer service and/or administration would be considered an asset.