Job Description
The Safety and Security Manager, under the direction of the Operations Manager, will take responsibility in ensuring that all security and health and safety legislation is adhered to, and the relevant policies and procedures are adopted.
S/he will help to plan, implement, monitor and review the protective and preventative measures, and will work to minimise all losses, occupational health problems, accidents and injuries by moving towards a zero-tolerance approach to security, health and safety breaches whilst generating awareness of security, health and safety across all layers of the organisation,
A safe and secure working environment as a visible outcome of the security, health and safety responsibilities listed hereunder will support and complement the high service-quality strategy adopted by Corinthia St’ George’s Bay for its operations.
Duties and responsibilities:
- Take the lead on issues pertaining to security, health and safety within the property;
- Maintain and implement the current security, health and safety SOPs and ensure compliance to satisfy the requirements of local legislation;
- Revise and update if and where necessary on a yearly basis the above;
- Lead security risk assessments for the hotel on a regular basis unless there is an accident/incident that requires such to be undertaken over a shorter period;
- On the basis of the security risk assessment, update and maintain the security plan / manual specific to property, including the required policies, procedures and checklists;
- Assist in developing, an occupational health and safety manual specific to the property including the necessary policies, procedures, checklists / forms and workflows;
- Develop systems to ensure all employees comply with all relevant legal safety requirements;
- Identify security and safety training needs, organize and co-ordinate security and safety training courses and prepare training material where appropriate;
- Coordinate regular security meeting with members of the Security department to ensure that these are aware of latest developments;
- Co-ordinate a monthly safety meeting, and ensure that meeting times are set, agendas and meeting minutes are sent out;
- Oversee the receiving function of the hotel, ensuring that all goods and services delivered to the hotel are properly received, inspected, and documented in coordination with the Receiving Officer;
- Respond to guests’ and employees’ security and safety concerns;
- Ensure that all support documentation in respect of the safety programme is received on time and in the correct format from all concerned parties;
- Coordinate the appointment of safety representatives for all departments;
- Respond and deal with tour operators security and safety audits;
- Evaluate security, health and safety incident forms, surveys, audits to establish root causes and together with Supervisors and Managers concerned, formulate a plan of action to correct non-compliant behaviour or conditions;
- Liaise with on-site contractors to ensure their compliance with the property health and safety regulations and adherence to security, health and safety standards, including basic security, health and safety induction training;
- Conduct periodical security, health and safety surveys and audits as required to identify risks and liabilities to the property;
- Identify threats and risks that undermine the security of the hotel, verify the root causes and implement corrective and preventive measures;
- Identify unsafe acts, conditions, and hazards, investigate root causes and identify corrective and preventative actions and report to management;
- Co-ordinate at least two evacuation exercises per year to ensure that all staff become familiar with these procedures;
- Assist in maintaining emergency / contingency plans for:
- Natural disasters
- Industrial action
- Social unrest
- Fire
- Explosions
- Bomb threats
- Review and update emergency procedures as and when necessary;
- To take the lead in managing the response to a fire on the property;
- To coordinate the registration and removal of any hazardous waste from the property;
- To identify who is in need of first aid and fire-fighting responsiveness training within the property;
- To liaise and communicate with local authorities where and when necessary;
- To perform other duties as may be assigned by the Senior team or the General Manager.
Confidentiality:
- Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests and employees;
- It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and employees, unless otherwise stated.
Health and safety:
- To be aware of and comply with safe working practices as laid down under the Health and Safety Act as applicable to your place of work. This will include your awareness of any specific hazards at your work place;
- The wearing of appropriate protective clothing provided by or recommended by the company will be obligatory;
- To report any defects in the building, plant or equipment according to hotel procedure;
- To ensure that any accidents to staff, guests or visitors are reported immediately in accordance with correct procedures;
- To attend refresher statutory fire, health and safety training and to be fully conversant with and abide by all rules concerning fire, health and safety.
Other information:
- If levels of business require it, there is a need for flexibility in attitude, approach and working hours;
- The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.
Experience / skills / knowledge:
- Helpful and flexible approach to tasks with a ‘can do’ attitude. Understand the principles of team-working;
- Excellent customer care skills, honest attitude with a high degree of integrity;
- Able to communicate effectively with guests, contractors, and staff at all levels of the organisation structure;
- Able to exercise initiative and prioritise duties and work tasks accordingly based on a professional understanding of security, health and safety activities within the hotel environment;
- Able to work to a high standard against agreed time scales with limited supervision;
- Sound knowledge of hotel’s staff rules and guidelines;
- IT literate, with experience of data input on networked computer systems and coaching staff in this respect.
Education / qualification:
- Training and relevant experience within security and occupational health and safety;
- Must have an understanding of the demands set within a service sector and so have a strong customer focus.
Requirements:
- Eligibility to work in Malta.
